Warranty

(FIRM CANAL) EAR MONITORS® LIMITED WARRANTY

Future Sonics custom-fit products are not returnable once manufactured.

The proper and correct fit of custom-fit products is guaranteed for thirty (30) days from the original date of delivery and based on the original impressions of the wearer’s ear(s) produced from a licensed hearing specialist. Future Sonics hereby warrants that this product is without defect in materials, workmanship and/or manufacture for a period of one (1) year from the original date of purchase from an authorized dealer, retailer or licensed reseller. This warranty includes housing assembly, casing and original parts. Ear Monitor® Cables are warranted for 30 Days from the Original Proof of Purchase date. Future Sonics will, at its option, repair or replace any defective product within the term of this warranty with the return of the original product including its original proof of purchase (required). This warranty does not apply to any product or part thereof damaged through alteration, mishandling, misuse, neglect or accident. This warranty is in lieu of all other warranties, expressed or implied, and no person or representative is authorized to assume for the company any other liability in connection with the sale of this product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

(SOFT CANAL) EAR MONITORS® LIMITED WARRANTY

Future Sonics custom-fit products are not returnable once manufactured.

The proper and correct fit of custom-fit products is guaranteed for thirty (30) days from the original date of delivery and based on the original impressions of the wearer’s ear(s) produced from a licensed hearing specialist. Future Sonics hereby warrants that this product is without defect in materials, workmanship and/or manufacture for a period of ninety (90) Days from the original date of purchase from an authorized dealer, retailer or licensed reseller. This warranty includes housing assembly, casing and original parts. Ear Monitor® Cables are warranted for 30 Days from the Original Proof of Purchase date. Future Sonics will, at its option, repair or replace any defective product within the term of this warranty with the return of the original product including its original proof of purchase (required). This warranty does not apply to any product or part thereof damaged through alteration, mishandling, misuse, neglect or accident. This warranty is in lieu of all other warranties, expressed or implied, and no person or representative is authorized to assume for the company any other liability in connection with the sale of this product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Service and Upgrades:

Future Sonics offers component upgrades and refurbishment service on our Ear Monitors® brand products. While we do keep ear impressions on file, we require new impressions after 18 – 24 months when purchasing any new custom products depending on the fit and comfort of any current Future Sonics product(s).

If you need rush service to replace lost, damaged or for backup custom products, we offer expedited delivery for an additional fee depending on timeframe.

For warranty service, contact Future Sonics via telephone: 1-267-414-5741 or info@futuresonics.com.

Please ship warranty service items to:

Future Sonics
Attn: Warranty Service
416 Green Ln., Ste. 2
Bristol, PA 19007 USA

SPECTRUM SERIES™ LIMITED WARRANTY

Under no circumstance will Future Sonics honor Warranty Replacement of product without the Original Proof of Purchase from a Future Sonics Authorized Dealer or Re-Seller.
Under no circumstance will Future Sonics honor Warranty Replacement from an "Open Box or Used" sale purchased from a Future Sonics Authorized Dealer or Re-Seller.

Excluded from this warranty are accessories including silicone, foam sleeves & loop tool.

Future Sonics hereby warrants that this product is without defect in materials, workmanship and/or manufacture for a period of one (1) year from the original date of purchase from an authorized dealer, retailer or licensed reseller. Future Sonics will, at its option, repair or replace any defective Future Sonics brand product within the term of this limited warranty with the return of the original product including its original proof of purchase (required). This warranty does not apply to any product or part thereof damaged through alteration, mishandling, misuse, neglect or accident. This warranty is in lieu of all other warranties, expressed or implied, and no person or representative is authorized to assume for the company any other liability in connection with the sale of this product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

For warranties, contact Future Sonics via telephone: 1-267-414-5741 or info@futuresonics.com.

Please ship warranty service items to:

Future Sonics
Attn: Warranty Service
416 Green Ln., Ste. 2
Bristol, PA 19007 USA

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